Organizational Process Improvement

With increasing regulatory oversight it has never been more important to have an organization's policies, procedures, processes, and controls documented and effectively communicated. And many organizations today require assurance of effective internal controls as a contractual requirement to enter into business relationships.

Debbie helps organizations identify process improvement needs and develop the required documentation to be able to quickly respond to external requests for documented evidence of internal controls.

Technology Implementation

Utilizing an innate sense of detail, organization, technical prowess, and a willingness to roll up her sleeves and participate in creating deliverables, Debbie is an accomplished IT project manager with experience managing projects in many IT disciplines including systems development, systems implementation, information security, IT asset management, and identity management.

Technical Writing

Documentation is an essential component of every process improvement and technology implementation project. "Clear, concise, and easy-to-understand" documentation is a hallmark of Debbie's skillset. Using industry best practices, together with years of professional IT experience, she specializes in organizing and presenting information in mediums and formats to achieve maximum results.

• Policy, Procedure, and Guideline Development
• Software System Documentation
• System Requirements for Software Development Projects
• Instructional Materials
• Reference and User Manuals
• Job aids and Quick Reference Guides
• Technical Illustrations
• Online and HTML-based Help
• Internet-Based Training (IBT), Computer-Based Training (CBT, and Web-based Training (WBT)
• Distance Learning
• Electronic Performance Support Systems (EPSS)
• Demo Disks

Technical Training

Boring, stuffy, time-consuming lectures are better left in the classroom. With time of the essence, Debbie delivers targeted training on the specific job tasks of your organization. Her ability to communicate to diverse audiences with varying skill levels combined with her technical knowledge, make her stand out from other trainers. The barometer of her success is always measured by the student's ability to apply their new knowledge to a given task.

Law Office Specialists

With over 15 years in the legal administration field, Debbie understands the work product and workflow of a law office which enables her to deliver highly effective implementation and training solutions.

S & D Enterprises, LLC
Richmond, Virginia
(804) 543.6013